Product Guide

Details on product features such as account management, reporting and more.

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27 articles in this collection
Written by Jason Davis, Samy Al Bahra, and Will Andrews

User Guides

Web Console - What's New

A running log of new features, improvements, and fixes that are introduced for the Web Console

Written by Jason Davis
Updated over a week ago

Web Console Overview

Information about the updated Web Console - Who should use it, getting around, and the filter bar

Written by Jason Davis
Updated over a week ago

Triage

The Triage tool displays crashes or errors grouped by fingerprint and offers a set of actions to take to support resolution.

Written by Jason Davis
Updated over a week ago

Explore

Use the Explore tool to leverage the power of queries on your error data.

Written by Jason Davis
Updated over a week ago

Web Debugger

Explore error data in your browser with the Backtrace Web Debugger

Written by Samy Al Bahra
Updated over a week ago

Flame graphs

Visualize instability and error data using flame graphs.

Written by Samy Al Bahra
Updated over a week ago

Integrating with Jira and Other Issue Tracking Software

Link and sync information from Backtrace to issue tracking systems like Jira, Github Issues, Phabricator, FogBugz, or others.

Written by Jason Davis
Updated over a week ago

File Attachments in Backtrace

How to attach files and other asserts to error reports and crash dumps.

Written by Jason Davis
Updated over a week ago

Morgue

Learn how to interact with Backtrace from your terminal and command-line.

Written by Samy Al Bahra
Updated over a week ago

Administrator Guide

Retention Policies

How to use and manage your retention policies

Written by Will Andrews
Updated over a week ago

Account Management

Manage user accounts, multitenancy and security.

Written by Samy Al Bahra
Updated over a week ago

Symbolification

Manage application symbols for server-side symbolification.

Written by Samy Al Bahra
Updated over a week ago

Reprocess Objects

Reprocessing allows the system to apply new debug symbols, source maps, or ProGuard files and to reindex new attributes.

Written by Jason Davis
Updated over a week ago

Connecting to Symbol Servers

Backtrace can connect to public and private symbol servers to speed debugging time and make sure every call stack is human readable.

Written by Jason Davis
Updated over a week ago

Deduplication

Learn how Backtrace deduplicates (or groups) crashes and errors to help you better triage impact and prioritize work.

Written by Samy Al Bahra
Updated over a week ago

Customizing Deduplication Rules

Get more accurate fingerprints by customizing the deduplication rule engine.

Written by Jason Davis
Updated over a week ago

Attributes

Add application metadata to get better insights into impact and root cause.

Written by Samy Al Bahra
Updated over a week ago

Minidump

For desktop, game console, mobile and multimedia applications, Backtrace recommends integrating via Minidump.

Written by Samy Al Bahra
Updated over a week ago

Third-Party Integrations

Learn how Backtrace can notify you of errors, automatically create tickets and more.

Written by Samy Al Bahra
Updated over a week ago

Scheduled Reports

E-mail reports with the latest trends and anomalies of instability.

Written by Samy Al Bahra
Updated over a week ago

Backtrace Assistive Debugging for UNIX

Introduction

Learn about the Backtrace post-mortem debugger.

Written by Samy Al Bahra
Updated over a week ago

Feature Overview

Learn more about the automated analysis features of the Backtrace debugger.

Written by Samy Al Bahra
Updated over a week ago

Security and Compliance

Audit Logs

Organization audit logs

Written by Samy Al Bahra
Updated over a week ago

Privacy Control

Learn how to scrub personally identifiable information with our data scrubbing facilities.

Written by Samy Al Bahra
Updated over a week ago

Security and Compliance

Commonly asked questions around security and compliance.

Written by Jason Davis
Updated over a week ago

Archived - Old Web Console

Archived - Account Management

Manage user accounts, multitenancy and security.

Written by Jason Davis
Updated over a week ago

Query Builder

Advanced search, grouping and aggregation of crash data.

Written by Samy Al Bahra
Updated over a week ago