OpsGenie Integration

This guide goes through the steps necessary to integrate Backtrace with OpsGenie. Setting up integration with the OpsGenie ticketing system requires a valid OpsGenie REST API URL, as well as a valid username and password.

The steps in this process are:

  1. Generate an API Key
  2. Integration

Generate an API Key

In OpsGenie, click Integrations in the left navbar and click "Add" on "API". Note the API Key - you will need this in the next step - then modify the API integration as necessary, and click Save Integration.

Integration

To set up the integration, first go to the Configuration page within the Web Console:

Next, select the project you want to add a integration for:

Then click Integrations in the left-hand menu, then Create a New Integration on the right, and pick the integration:

These are the settings that you can configure for your OpsGenie integration:

Next: After filling in the integration-specific settings, proceed to Common Settings to finish configuring the integration.

Did this answer your question?